Igniting Workplace Enthusiasm
 
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Step Up to Leadership

Course Information

Don’t supervise . . . superlead your team to breakthrough performance.
 
Tell me what to do and I’ll do it to protect my job.
 
Motivate me to want to do it and I will do it to the best of my ability.
 
Learn how to stop pushing employees to get the job done and start pulling them to peak performance.
 
Supervisors and managers who understand this simple truth and know how to implement it are the ones who create impact in today’s organizations. They develop high performance teams that get results because they know how to lead a team – not just manage it.
 
Dale Carnegie Training® gives business people the tools to successfully build their case. We excel at empowering employees to communicate boldly before any constituency, under any conditions. We deliver critical methods and tools people can use to present compelling messages, connect confidently with any audience, and help generate new growth.
 
This information-packed one-day program will smooth your transition from worker to supervisor to leader. Of course, you’ll get the basics like time management, delegation, and performance appraisal techniques, but Step Up to Leadership will show you so much more.

 
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Who Should Attend

Any supervisor or manager who wants to increase productivity, lift morale, and improve quality. This program helps new supervisors and managers get off on the right foot. It also helps veterans make the difficult but necessary transition from managing to leading.
 

Outline

When you finish this workshop, you will be able to:
 
• Create a sense of direction for your team
• Lead by example
• Communicate with precision
• Be cool under pressure
• Resolve conflicts quickly before they affect the whole group
• Convert negativity into positive production
• Listen effectively
• Work smarter, not harder
• Delegate responsibility, authority and accountability
• Give difficult feedback without creating resentment
 
 

20 Stanwix Street Suite 503, Pittsburgh, PA 15222, US
P:(412) 471-3500

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Dale Carnegie of Pennsylvania offers workplace training throughout the state, including leadership, management & executive training programs in Pittsburgh.
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